STEP 1: SELECT YOUR CRUISE
Once you select your cruise on our website please click on 'Book now' button which will lead you to our cruise booking form.
STEP 2: COMPLETE OUR FORM
Please fill all required information on our form. Click on 'Send' button on bottom of the page. If you wish to place another cruise, please complete step 1 and 2 separately.
STEP 3: CONFIRM YOUR CRUISE
Once sending your booking form to us, you will immediately receive our email with details of your booking.
We will then process to check your chosen cruise's availability and confirm you the cruise's status within 12 hours except on Saturday and Sunday.
If your chosen cruise is available, we will send you an email with all details of promotion (if any), booking's details, cost, payment mode and deadlines.
If your chosen cruise is NOT available then we will try to suggest an alternative cruise or other solutions for you to consider.
STEP 4: PAYMENT
Once you decide to go ahead with your booking, please submit your payment to us. For online payment, we normally send our secured payment link on step 3 for you in order to save your time on contacting us. We don't require your credit card's details from the beginning as security purpose.
We are now accept major credit cards online. However, offline option is also available. Please fill CREDIT CARD PAYMENT FORM then fax to our Hanoi head office.
Our cancellation policy will apply once you have submitted your credit cards or other methods of payment.
STEP 5: GET YOUR SERVICE VOUCHER
Once your payment have been authorized by our bank, we will issue our service voucher by email. Please print them out then presented upon check-in.